FAQs
This page contains frequently and recently asked questions and answers about SoundTree and SoundTree products.
- Press the GLOBAL button on the front of your X5D
- Navigate to the page "05A Preset Data" by using the "PAGE +" button
- Make sure the word "ALL" is flashing and then scroll over to the "OK?" option using the ? key
- Press the "YES" key twice to confirm
- Press the GLOBAL tab on your keyboard
- Navigate to the "Utility" tab by pressing the "F8" function key
- Choose "Load Preload/Demo Data" by scrolling down with your selection wheel
- Choose "OK" twice to confirm
- Press the TRANSPOSE button (located at the top-left of the LCD screen).
- Once there, press the down cursor (located at the numeric keypad) 3 times. You should then see "INITMIX?" on your LCD screen.
- Press the right cursor 2 times until your screen reads "INITSYS?"
- Press the "+" key to confirm
- Press the GLOBAL mode key on the front of your synthesizer
- Next, press the MENU key and Navigate to page 2 - MIDI
- Scroll down to the option "LOCAL CONTROL." Disable or enable this option as you see fit by toggling the checkbox
- Press the GLOBAL mode key on the front of your synthesizer
- Navigate to "PAGE 2A - GLOBAL MIDI" by pressing the PAGE + button twice
- Next, press the RIGHT ARROW key three times until you see the word "LOCAL" appear on your screen
- Enable or disable this option as you see fit using the UP or DOWN arrows
- Press the EDIT MODE key located just above the modulation wheels
- Press A#2 on your keybed
- Your internal piano sound should now be disabled. Repeat this process if needed.
All proportionate switches can be used. These include: single and double axis joysticks, conductive proximity switches, and foot pedals. (switches should have an output voltage of 0 to +5v).
- Hold down the 'exit' key and press the 'setup' key.
- Press enter
- Power Off Soundbeam
- Power On Soundbeam
- Press Exit to continue and then press Enter to initialize the factory settings
**Note that performing this procedure will erase all user-defined setups and pitch sequences.
- Make sure the auxiliary source you want to use is connected to the back panel of your GEC3. (AUX. IN for Aux 1 device and AUX IN 2 for Aux 2 device).
- Press the Lecture mode button.
- Press the Volume tab from the row of tabs at the bottom of the screen.
- Determine the Auxiliary source (Aux 1 or Aux 2) you want to use.
- Press (Aux 1) Enable to check it.
- Press Aux 1 Cue. This will allow you to preview the track before broadcasting to the class.
- Cue up the auxiliary source to the desired selection of music.
- To adjust the volume, use the volume controls corresponding with Aux 1.
- When music is cued up, press Aux 1 to play the selection.
- To interject commentary, press the Teacher ON checkbox at the top of the Volume screen. Aux1/Aux2 volume is decreased by 12 dB (so that your voice can be heard over the aux. source). Press Teacher ON a second time to uncheck it and resume the original volume.
- Press the Lecture mode button.
- Press the Play tab from the row of tabs at the bottom of the screen.
- Press a student number, corresponding to where a student is sitting in the classroom, to bring students into the lecture. When a student has been brought into the lecture, their instruments and mic are enabled, if student mics are enabled in class preferences (this is the default setting). You and the class will be able to hear that student's mic and instrument. A microphone appears next to the student's name to indicate that they have been brought into the lecture.
- Press the Lecture mode button.
- Press the Setup tab from the row of tabs at the bottom of the screen.
- Press the number corresponding to where a student is sitting in the classroom, to bring up the QWERTY Keypad.
- Press Omit from Lecture to select it. If checked, the student will not be able to hear your mic or instrument. This is ideal if one or multiple students are working outside of the rest of the class. An X will appear on the Play and Setup tabs in the group box to indicate that this student or group box is omitted from the lecture.
- Press the Practice mode button.
- Press the Play tab from the row of tabs at the bottom of the screen. In Practice mode, both you and your students can work independently.
- Press the Practice mode button.
- Press the Play tab from the row of tabs at the bottom of the screen.
- Press the number corresponding to where a student is sitting in the classroom, to eavesdrop on that student. You will be able to hear that student's mic and instrument, but they will not be able to hear yours, and they will not be aware that you can hear their instrument or mic. The student keyboard group will be highlighted on your GEC3 unit to indicate that you are eavesdropping on that student.
- To end eavesdropping, press the Practice Mode button, or select another student.
- Press the Practice mode button.
- Press the Play tab from the row of tabs at the bottom of the screen.
- Press the number corresponding to where a student is sitting in the classroom twice.
- To end communication, press the Practice Mode button or select another student.
Setting duets automatically groups students in pairs according to student workstation number. For example, students at workstation 1 and workstation 2 are grouped, students at workstation 3 and workstation 4 are grouped, etc. If the number of students is uneven, you can add the unmatched student into any group you wish from the main group tab. Quartet Automatically groups students in fours according to workstation number. For example, students at workstation 1, workstation 2, workstation 3 and workstation 4 are grouped, students at workstation 5, workstation 6, workstation 7 and workstation 8 are grouped, etc. If the number of students is not divisible by four, you can add the unmatched students into groups from the main group tab.
- Press the Group mode button.
- Press the Play tab from the row of tabs at the bottom of the screen.
- Press the dropdown arrow on the top right corner of the Play tab. The Load Group screen displays, listing the default configurations and any custom configured groups (see the Setup tab section in the Group Mode chapter for information on how to configure permanent groups).
- Select from duet or quartet (if you want to select custom groups, see the section Setup Tab, in the Group Mode chapter). Once you have made your selection, press Back to close the screen.
Press BACK to return to the Setup screen. Students are now grouped into pairs or quartets.
The All Call button appears at the bottom of the screen on every screen. Press it to route signal from your mic to every headphone set connected in the studio or classroom. This is the quickest way to establish communication with the students, and it is convenient when you are in any mode other than Lecture mode.
By pressing the All Call button, you turn off all student instruments and student will hear you (the teacher) and your instrument only. All other audio present in the system is disabled Ð students can only hear you.
- From the Lecture, Practice, or Group mode button, Press the Volume tab from the row of tabs at the bottom of the screen.
- Press the "Room On" button. This button routes any signal in teacher headset to the external speakers set up in the classroom. This feature is useful if you want to have student's remove headsets and listen to a musical piece, or if you have a situation where there are some people present in the room who are not on a GEC3 unit (for example: concert for parents).
- Connect one end of a MIDI cable to the “MIDI OUT” port on the rear of the GEC
- Connect the other end to the “MIDI IN” port of the Casio keyboard
- Go back to your GEC and touch the “DISK” tab at the bottom of the touch-screen
- In the middle of the screen you will see “MIDI Sys Exclusive Commands.” Select the “CTK-900” by touching it.
- You should see a message indicating that the GEC is transmitting MIDI data, and the keyboard should say “BULK IN” on the front screen.
- Once the messages leave, your data has been successfully transmitted.
This indicates that there is a bad connection between the GEC3 unit and one or more of the SCI (student) units. This can be caused by either a bad CAT5 cable or a bad SCI (student) unit. To determine this, do the following:
- Power down your GEC and wait 5 seconds
- Power on your GEC and properly identify which stations are indicating an "X" during the self-test cycle.
- Once you have identified a "bad" station, unplug the RJ45 connector on the rear of the station's SCI box and swap it with the RJ45 connector on a "good" station's SCI box.
- Power down your GEC once again and wait 5 seconds
- Power on your GEC and study the self-test cycle readout.
If you notice that the "X" of the suspected station has moved to the "swapped" station, you have a bad cable. If the "X" has not moved, you have a damaged SCI unit. Please contact SoundTree Technical Support at 1-800-963-8733 x6688 for more information on having either of these lab components replaced.
Download the MIDI SysEx file for Korg X50 Split Sounds for use with the Korg GECIII. Follow instructions included with the file:
Download the PRO TOOLS QUICKSTART GUIDE. This informative walk-through, authored by Robin Hodson provides all of the information you will need to quickly and easily begin working with Pro Tools.
Download the SIBELIUS QUICKSTART GUIDE. This informative walk-through, authored by Robin Hodson provides all of the information you will need to quickly and easily begin working with Sibelius 5.
1. First, make sure that you have registered your KOSS headphones. If you haven't, you can do so by following the steps below:
- Return the registration cards that came with the headsets
- Complete KOSS's online registration form. www.koss.com (Please Note - Completing this form will only register one headset. To register more than one headset you must fill out this form once for each headset you wish to register)
- Call the registration number, 1-888-877-5677. (One call per headset)
2. Once your headsets are registered you should securely package up the headsets that need repaired/replaced with a check or money order for $10.00 per headset to cover shipping costs. Send the headsets with your check or money order to:
KOSS Lifetime Limited Warranty
4129 N. Port Washington Avenue
Milwaukee, WI 53212
Please visit the "Contact Us" page to determine which SoundTree Accounts Representative services your state. Your Representative can then be reached by dialing 1-800-963-8733 followed by their 4-digit extension.
All orders can be faxed to SoundTree's general fax line at (631) 393-8548 . Please make the order's attention to SoundTree's Business Manager, Eric Davis.
Both Windows and Macintosh operating systems are designed to detect software, hardware, or firmware updates automatically. However, if you believe there to be an update that has not been detected in this way, follow the steps below to install your updates. Your machines must have Internet access in order to download any updates.
Windows OS
- Choose START > ALL PROGRAMS
- At the top of your program list, choose the option "WINDOWS UPDATE"
- You will now connect to the Internet where you can check for new updates.
Macintosh OS
- Navigate to the Apple Menu by clicking on the 'blue apple icon' at the top-left of your computer's menu bar
- Choose "SOFTWARE UPDATE"
- When the application opens your machine will be scanned for any available updates.
You may be experiencing a feedback issue between the your headset microphone and the SCI box.
An easy way to test this is to unplug the headset from the suspect SCI box and then plug a headset from a different station into the suspect SCI box. If you find that this technique works, you will need to have your headset replaced (Please see "How do I have my headsets replaced?" for information on replacment procedures). If you do not have success and the problem persists, please contact SoundTree Technical Support at 1-800-963-8733 x6688.
